Practice Coordinator

2 weeks ago


San Jose, California, United States LifeStance Health Full time
Job Summary

The Practice Coordinator is a vital role at LifeStance Health, responsible for ensuring the smooth operation of our practice locations. This position requires a high level of organization, communication, and customer service skills to provide exceptional support to patients and clinicians.

Key Responsibilities
  • Manage front office daily activities, including scheduling, patient intake, and billing.
  • Provide exceptional customer service to patients, responding to their needs in a timely and professional manner.
  • Assist clinicians with administrative tasks, such as sending letters and faxes.
  • Coordinate with clinicians to resolve patient questions and concerns.
  • Maintain a clean and organized workspace, adhering to HIPAA guidelines.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 1+ years of experience in healthcare operations, customer service, or a similar role.
  • Strong communication and organizational skills.
  • Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Benefits

As a full-time employee of LifeStance Health, you will enjoy a comprehensive benefits package, including medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401(k) retirement savings plan with employer match, paid parental leave, paid time off, holiday pay, and an Employee Assistance Program.



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