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Inbound Operations Expert
2 months ago
Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life by caring for our communities, investing in growth opportunities, and prioritizing relationships.
About the RoleThe Inbound Operations Expert plays a critical role in ensuring a consistent experience for our guests by executing daily/weekly workload to support business priorities and deliver on sales goals. This position is responsible for creating a welcoming experience, observing and understanding guest needs, and engaging with guests in a genuine way.
Key Responsibilities- Create a welcoming experience by authentically greeting all guests
- Observe to quickly understand whether a guest needs assistance or wants to interact
- Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
- Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
- Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
- Execute a detailed, accurate and efficient sorting operation (including all unload schedule times)
- Stock, backstock and zone product on sales floor
- Maintain sales floor instocks for GM categories
- Operate power equipment only if certified and partner with leader if certification is needed
- Work with accuracy and attention to detail
- Manage all defectives and handle environmentally sensitive (ESIM) items in compliance with applicable laws and regulations
- Demonstrate a culture of ethical conduct, safety and compliance
- Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
- Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
- All other duties based on business needs
- Must be at least 18 years of age or older
- Welcoming and helpful attitude toward guests and other team members
- Learn and adapt to current technology needs
- Work both independently and with a team
- Resolve guest questions quickly on the spot
- Attention to detail and follow a multi-step processes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
- Accurately handle cash register operations
- Climb up and down ladders
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
- Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at for additional information.