General Clerk II Position
4 weeks ago
This position requires familiarity with office terminology and procedures. The General Clerk II selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals.
Primary Duties- Transfer mail tubs from loading docks to mail room in the morning and mailroom to dock in the afternoon (if needed).
- Sort mail tubs to appropriate mail sorting schemes or mail stops.
- Provide Customer Service at Component Mailrooms and maintain chain of custody of accountable mail.
- Bundle mail as required by banding, bagging, or otherwise containerizing.
- Research mail not properly addressed or properly coded.
- Deliver interoffice mail and picks up mail from mail stops.
- Perform x-ray scan using an x-ray machine to scan all mail and packages for security of customers if required by contract.
- Pull bags to be sent at the end of the day.
- Responsible for performing job in safe manner, with concern for others and a desire to increase production; If needed, process machinable mail (folding, inserting, sealing, and opening).
- Follow HAZMAT procedures for handling potentially hazardous mail.
- Process accountable mail utilizing accountable mail tracking system.
- Process unidentifiable accountable mail.
- May require opening and reading mail and forward to appropriate location.
- May require processing requests for publications.
- Provide coverage at offsite locations as needed.
- Perform other responsibilities as assigned.
- High School Diploma, General Educational Development (GED) required.
- Preferred one-year experience in related field.
- Preferred experience working in a mail center.
- Customer Service Clerks must maintain a security clearance per contract requirements.
- Must have experience in UPS and Federal Express shipping and procedures.
- Must have knowledge of U.S Postal regulations in the process of dealing with incoming, outgoing, certified, registered, insured and express mail.
- Experience in operating various mailroom machines required.
- Ability to perform routine tasks on special class mail as well as routine and repetitive tasks for long periods with minimum supervision.
- Must be able to stand, reach, and walk for long periods of time.
- Ability to make minor decisions regarding mail issues/questions.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Good reading and writing skills.
- Ability to add and subtract two-digit numbers, multiply, and divide with 10's and 100's.
- Ability to perform these operations using units of American money and weight measurement, volume and distance.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Basic ability to operate a computer using Microsoft Office software and accountable mail tracking system.
- Basic typing skills.
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