Bodily Injury Claims Examiner
4 weeks ago
Job Summary:
This position is responsible for handling non-litigation bodily injury auto claims, including uninsured and underinsured motorist claims. The ideal candidate will have 2-4 years of experience handling auto insurance claims.
Key Responsibilities:
- Investigate claim validity, evaluate policy coverages, and determine if special investigation unit referrals are warranted.
- Set expectations, develop a plan of action, and perform tasks according to company guidelines.
- Make prompt contact with policyholders and other parties involved in the loss to obtain necessary documentation and conduct recorded statements.
- Negotiate timely and appropriate settlements with claimants, attorneys, or other parties.
- Issue proper and accurate payments as needed.
- Identify questionable risks, red flags, and fraud indicators, and alert the special investigation unit when applicable.
- Establish and maintain an organized diary system to ensure all claims are properly handled in a timely manner.
- Adhere to state/local regulations, including the NJ/PA/Michigan Unfair Claims Practices and Guidelines.
Requirements:
- A minimum of 2 years BI claims handling experience.
- Ability to communicate clearly, professionally, and provide superior customer service over the phone and through written correspondence.
- Strong organizational and time management skills.
- Excellent analytical, investigative, and settlement skills.
- Proficient with Microsoft Office and various other computer skills with the ability to learn and utilize new computer systems and technologies.
Compensation and Schedule:
$60,320 - $79,040 annually based on experience. Full-Time; 8:30am-5pm. Typically performs a daytime schedule, some evening or weekend work may be required on occasion.
This position is hybrid based out of our offices in either Princeton, NJ or Detroit, MI. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of any employment Visa at this time.
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