Turndown Service Attendant
21 hours ago
Universal Helios Grand Hotel is seeking a skilled Turndown Attendant to provide exceptional guest experiences through attentive and efficient turndown services. As a key member of our housekeeping team, you will be responsible for ensuring guest rooms are clean, tidy, and fully stocked with amenities.
Key Responsibilities:- Perform evening turndown service, including turning down beds, closing drapes, and providing turndown amenities.
- Replace used towels, toiletries, and other amenities to ensure rooms are fully stocked and guest-ready.
- Ensure guest rooms are clean and tidy, including straightening up personal items, emptying trash, and organizing furniture.
- Greet guests in a friendly and professional manner if encountered during turndown service.
- Address any guest requests or preferences, ensuring a personalized and comfortable experience.
- Maneuver turndown attendant carts with supplies, amenities, clean linen, and keep turndown attendant carts clean and organized.
- Operate a Smartphone device to access guest room assignments and report unusual room conditions or rooms in need of repair.
- Clean and sanitize all rooms and bathrooms.
- Comply with OSHA regulations and Universal Helios Grand Hotel cleaning policies, training guidelines, and procedures.
- Assist with other housekeeping tasks as needed.
Universal Helios Grand Hotel is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service, and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
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