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Tax Preparation Manager

2 months ago

Oxford, Mississippi, United States Jackson Hewitt Full time
{"title": "Multi Store Manager", "description": "Job Summary

At Jackson Hewitt, we're committed to helping our clients get their maximum refund, faster, and with fewer associated fees. As a Multi Store Manager, you'll play a critical role in driving the success of our tax preparation services in multiple store locations.

Key Responsibilities
  • Lead recruiting efforts and manage the interviewing process for seasonal employees.
  • Monitor associate performance to ensure adherence to quality standards, deadlines, and proper procedures.
  • Review and approve work schedules and timecard approvals, monitor time tracker during all shifts, and work with Human Resources on employee relations issues or complaints.
  • Ensure all assigned locations meet company standards, including office setup, technology, telecommunications, office supplies, and facilities maintenance.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Monitor GL & P&L performance and hold/void/rejects, discount reports, and productivity reports for assigned store group.
  • Responsible for meeting all office goals, including revenue, cash control, and tax return count in assigned area.
Requirements
  • High School Diploma/GED or equivalent related business experience.
  • Course of study in management or in tax preparation and/or accounting preferred.
  • Two years' previous management or supervisory experience required.
  • Proficiency with a variety of computer software applications, including electronic mail, internet browser, Word, Excel, and accounting or tax preparation software.
  • Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred.
", "lang_code": "en-US"}