Case Manager

1 month ago

Columbus, Ohio, United States Community Refugee and Immigration Services Full time
Job Summary

We are seeking a skilled Case Manager to join our Refugee Health and Wellness Program. The successful candidate will provide direct case management services to trauma-affected refugees and immigrants, utilizing a trauma-informed strengths-based approach.

Key Responsibilities
  • Conduct person-centered, culturally-considered, and trauma-informed wellness assessments with program participants
  • Identify client's risk and protective factors, including their strengths, needs, abilities, and preferences, through holistic assessment
  • Respond to immediate mental health crises, provide stabilization, and connect individuals with emergency services if needed
  • Work with program Social Worker and clients to develop personalized care plans to ensure access to medical, mental health, and social service programs
  • Maintain regular contact with clients, including regular home visits, to monitor progress and address emerging needs
  • Identify ongoing client needs and coordinate with program Social Worker to ensure receipt of available services and resources
  • Advocate on behalf of clients to ensure access to appropriate resources, benefits, and services
  • Coordinate and/or provide transportation to and from program activities, appointments, and other essential services
  • Collaborate with agency staff and external care providers to ensure seamless service delivery and care coordination
  • Uphold clients' rights, privacy, and dignity and adhere to all contractual regulations
Requirements
  • Minimum of a High School Diploma or GED, bachelor's degree in social work or a related field preferred
  • Skilled in interpersonal and intercultural communication
  • Ability to be self-directed with position responsibilities
  • Strong organizational skills
  • Advanced skill with Microsoft Office and Google Apps including Google Drive, e-mail, and internet
  • Possess professional/academic abilities in English across all skill areas including clear pronunciation in speaking and correct grammar and spelling in writing
  • Experience facilitating partnerships with community medical and social service providers
  • Participate in a required background check
  • Valid driver's license, reliable vehicle, and current automobile insurance with clean driving record and willingness to drive clients
  • Experience working with diverse populations and limited English-speaking communities
  • Experience working with an interpreter preferred, but not required
  • Fluency in a language spoken by the communities served is strongly preferred, but not required

Community Refugee and Immigration Services is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, gender, national origin, age, mental or physical disabilities, marital status, veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law.

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