Residential Support Specialist Position

4 weeks ago


Pittsburgh, Pennsylvania, United States Community Human Services Full time
Job Overview

The Residential Support Specialist provides direct care and supportive services to residents in the Community Human Services Residential programs. This role requires a respectful and supportive approach to working with residents, as well as effective communication and collaboration with other staff members.

Key Responsibilities
  • Develop a professional and therapeutic relationship with residents.
  • Maintain and model appropriate personal boundaries.
  • Provide case management to residents regarding their goals, needs, and interests.
  • Follow communication protocol and address complaints, behavioral problems, etc. promptly.
  • Collaborate with the Housing and Employment Coordinators to develop individualized goal plans with the residents.
  • Assist with planning and coordinating life skills workshops and training sessions.
  • Facilitate opportunities for residents to connect with local community resources.
  • Complete required written documentation in a timely manner.
  • Provide individualized coaching and support to help residents develop essential life skills.
  • Complete data entry of information into the agency database.
Requirements
  • High School Diploma required.
  • Pre-employment physical and TB screening with results stating the person is free from communicable disease.
  • Act 34 Criminal, Act 33 Child Abuse, and FBI Criminal clearances.
  • Excellent communication and interpersonal skills.
  • Cultural competence, being able to work effectively with all backgrounds.
  • Experience and ability to de-escalate mental and behavioral health crisis situations.
  • Strong organizational, phone and computer skills.
  • A working knowledge of the social service system.
Working Conditions

The Residential Support Specialist will be working at a 24/7 residential facility and will be expected to ensure that all state-mandated regulations for coverage are being met.



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