Service Technician III

2 months ago

New York, New York, United States EnerSys Full time

About EnerSys

EnerSys is the global leader in stored energy solutions for industrial applications. Our company has over thirty manufacturing and assembly plants worldwide, servicing over 10,000 customers in more than 100 countries. Our worldwide headquarters are located in Reading, PA, USA, with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power solution for stored DC power products.

What We're Offering

  • Paid time off plus paid holidays
  • Medical/dental/vision insurance plan
  • Life insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan
  • 401K plan
  • Culture: We value and strive for excellence in all that we do through innovative technology by creating long lasting relationships with our stakeholders, co-workers, and customers. We continuously strive to foster teamwork, engagement, and enhance our employee's skills and competence by providing appropriate training.

Compensation Range: $55,500 To $69,600

Compensation may vary based on applicant's work experience, education level, skill set, and/or location.

Job Purpose

Provide technical and application support for EnerSys products and services, in the assigned area against profitable margins and in line with the business plan, in order to contribute to the realization of service-related sales and service targets.

Essential Duties and Responsibilities


• Follows all company policies and procedures as listed, but not limited to: warranty, safety, environmental, OSHA, DOT Hazmat, and ISO9000

• Operates material handling equipment per OSHA requirements

• Is directly responsible for company assets such as service vehicles, inventory, tools, laptops, and test equipment

• Maintains truck log, if necessary, according to provincial and/or federal requirements

• Maintains good communication with Field Supervisor

• Completes and submits reports as required

• Coordination of shipping and receiving, and in the field, material audits to identify shortages

• Support the installation of DC Power plants, BDFB's, inverters, UPS, and DC Battery systems

• Support Commissioning of DC power plants, inverters, and battery conductance readings, testing of system and equipment alarms

• Perform/support rectifier and inverter module swaps, and updating system inventories

• Perform/support Preventative Maintenance routines, which would include completing reports and data analysis, which would identify key areas where the clients could improve their systems or are at risk based on the data collected

• Install data cabinets, cable tray infrastructure, including load bearing axillary systems, Fiber Optic Raceways, Grounding and alarm connections

• Provide support for maintaining calibration of tools

• Interacts with internal and external stakeholders

• Travel when required to perform installations, repairs, and preventative maintenance

• Contribute to company revenue and margin targets by supporting the execution of quality work within project timelines and budget

Qualifications

Minimum Qualifications

3-5 years of previous experience in field support within DC Power and/or Telecom industry
Basic knowledge of Microsoft Office and the Internet
Basic mechanical aptitude
Previous experience working with hand and power tools
Able to read with comprehension and write documents (such as customer correspondences, memos, and reports) in English
Able to perform basic math such as add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals
Able to solve simple equations
Experience should be substantively in the Electrical related field
High School Diploma or equivalent
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Associate's degree (A.A.) or equivalent from two-year college or technical school; or one to two years industry-related experience and/or training; or equivalent combination of education and industry experience; and at least five years field service experience

Preferred Qualifications

Certificate/Diploma in Mechanical/Electronic/Electrical or related field
5-7 years DC power installation experience
An advance understanding of DC Power
The use of test equipment and reading schematics
Hands-on job experience
Experience should be substantively in the Electrical related field where applicable

General Job Requirements

Must be able and willing to do overnight travelMust be able and willing to operate a forklift.This position requires you to drive a company vehicle. Therefore, you must be able to pass the company's driving requirements. Certain vehicles may also require a specific driver's license and have additional driving requirements.Must be able to differentiate colors.Must be able to frequently bend; twist; reach; stoop; kneel or crouch.Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.Must be able to stand for long periods of timeEmployees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.Must be able and willing to work overtime.Must be able and willing to work varying schedules which may include nights, weekends, and public holidays.Risk of electrical shock.This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyone's safety.This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. EEO/Minority/Female/Vets/Disabled

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