Host/Hostess - Denny's - Roseburg, OR
3 weeks ago
We are seeking a highly skilled and customer-focused Host/Hostess to join our team at Denny's in Roseburg, OR. As a Host/Hostess, you will be responsible for providing exceptional guest service, ensuring a seamless dining experience, and maintaining a clean and welcoming environment.
Key Responsibilities- Greets guests promptly and warmly, ensuring a positive first impression.
- Seats guests at clean and dry tables, utilizing proper seating rotation and ensuring a comfortable dining experience.
- Determines and meets special needs of guests, providing exceptional service and attention to detail.
- Maintains a clean and organized foyer area, ensuring a welcoming atmosphere for guests.
- Assists service personnel in providing beverage orders and refills, clearing and setting tables, and ensuring a smooth service flow.
- Addresses complaints promptly and courteously, notifying the supervisor of any issues and ensuring a resolution.
- Completes all required side-work, including deep cleaning assignments, to maintain a clean and safe environment.
- Ability to communicate effectively in English, both orally and in writing.
- Ability to work in a team environment and maintain a positive attitude.
- Meets Denny's uniform and grooming standards and maintains them throughout the shift.
- Ability to work flexible schedule, including holidays, nights, and weekends.
- Excellent guest service skills and ability to provide exceptional service.
- Dependability and ability to learn basic tasks and follow instructions.
- 401k, Medical, Dental & Vision Insurance for full-time employees.
- Company-wide discount - receive a 25% discount at over 40 company-affiliated restaurants.
- Employee Referral Bonus - refer a friend and get paid.
- Advancement - On-the-job skills training to prepare employees for upward mobility opportunities.
Denco Family, Inc is an Equal Opportunity/Affirmative Action Employer. We are committed to diversity and inclusion in the workplace and welcome applications from qualified candidates of all backgrounds.
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Host/Hostess - Denny's - Roseburg, OR
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