Host/Hostess - Denny's - Roseburg, OR

6 hours ago

Roseburg, Oregon, United States Denco Family Inc Full time
Job Details

Job Location: OR Roseburg 97470 Dennys 7743 - Roseburg, OR

Salary Range: $13.70 - $13.70 Hourly

Description

Denco Family, Inc is seeking a Host/Hostess for the Roseburg, OR location. This position will be reporting to the General Manager and Restaurant Manager. The Host/Hostess will be responsible for greeting and seating guests in a friendly and courteous manner, receiving payment, and assisting other service personnel as needed to provide total guest satisfaction.

Responsibilities and Duties:

  • Greet guests immediately in a friendly manner upon arrival and acknowledge at departure
  • Demonstrate a sense of urgency and meet service cycle timing standards
  • Seat guests at clean, dry tables utilizing proper seating rotation
  • Determine and provide for any special needs of guests
  • Maintain guest waiting list and adhere to proper seating order procedures
  • Describe promotions and suggestively sell while seating guests; take initial beverage order
  • Attend to any other guest needs during the entire dining experience as warranted
  • Demonstrate safe cash handling procedures in accordance with policy and accurately complete cash, credit card, and discount transactions
  • Use proper telephone etiquette
  • Enter and deliver "To Go" orders correctly
  • Address complaints promptly in a courteous manner, and notify the supervisor of any issues
  • Assist service personnel in providing beverage orders and refills and clearing and setting tables
  • Willfully assist other team members without being asked
  • Maintain proper supply of clean menus
  • Lift and carry supplies and equipment up to 30 lbs.
  • Demonstrate knowledge of station and floor breakdowns
  • Possess strong product and menu knowledge
  • Maintain foyer area of restaurant to be clean, organized, and inviting to guests
  • Complete all required side-work, including deep cleaning assignments
  • Adhere to Denny's Brand Standards and internal policies and procedures
  • Provide courteous service and be cordial to all team members and guests

Employee Benefits:

  • We offer 401k, Medical, Dental & Vision Insurance to full-time employees.
  • Company-wide discount - receive a 25% discount at over 40 company-affiliated restaurants.
  • Employee Referral Bonus - refer a friend and get paid.
  • Advancement - On-the-job skills training to prepare employees for upward mobility opportunities.

Qualifications:

  • Must have ability to communicate effectively in English, both orally and in writing.
  • Must be able to pass all required tests and training requirements for the position.
  • Must be able to work in a team environment.
  • Meets Denny's uniform and grooming standards and maintains them throughout the shift.
  • Must be able to work flexible schedule, including holidays, nights, and weekends.
  • Must have excellent guest service skills.
  • Must be dependable and able to learn basic tasks and follow instructions.
  • Must place a value on diversity and show respect for others.

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