IT Support Specialist

1 month ago


Saint Paul, Minnesota, United States Health Systems Cooperative Laundry Full time
Job Summary

The IT Support Specialist plays a vital role in ensuring the smooth operation of our technology infrastructure. As a key member of the IT team, you will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and collaborating with other team members to resolve complex problems.

This is an excellent opportunity for a motivated and detail-oriented individual to join our team and contribute to the success of Health Systems Cooperative Laundry.

Key Responsibilities:

  • Provide technical support to end-users via phone, email, or in-person
  • Troubleshoot hardware and software issues, including network and system problems
  • Collaborate with other IT team members to resolve complex issues
  • Assist with IT projects and initiatives

Requirements:

  • High School Diploma or equivalent
  • Certification in A+, Net+, Sec+, or CCNA preferred
  • Knowledge of the TCP/IP Model
  • Proficient with the Windows Operating System
  • Familiarity with hardware components and peripherals
  • Familiarity with Microsoft Entra ID
  • Ability to diagnose and troubleshoot problems
  • Effective communication skills

Working Conditions:

  • General office conditions apply, including moderate temperature and noise levels
  • Ability to sit for extended periods
  • Ability to lift up to 50 pounds


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