IT Support Specialist
1 month ago
The IT Support Specialist plays a vital role in ensuring the smooth operation of our technology infrastructure. As a key member of the IT team, you will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and collaborating with other team members to resolve complex problems.
This is an excellent opportunity for a motivated and detail-oriented individual to join our team and contribute to the success of Health Systems Cooperative Laundry.
Key Responsibilities:
- Provide technical support to end-users via phone, email, or in-person
- Troubleshoot hardware and software issues, including network and system problems
- Collaborate with other IT team members to resolve complex issues
- Assist with IT projects and initiatives
Requirements:
- High School Diploma or equivalent
- Certification in A+, Net+, Sec+, or CCNA preferred
- Knowledge of the TCP/IP Model
- Proficient with the Windows Operating System
- Familiarity with hardware components and peripherals
- Familiarity with Microsoft Entra ID
- Ability to diagnose and troubleshoot problems
- Effective communication skills
Working Conditions:
- General office conditions apply, including moderate temperature and noise levels
- Ability to sit for extended periods
- Ability to lift up to 50 pounds
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