Healthcare Clinical Navigator

2 weeks ago

Fayetteville, Georgia, United States Javara Full time

*** We are seeking candidates with experience similar to that of a Certified Medical Assistant (CMA), though active certification is not mandatory (Registered Medical Assistant (RMA) is also acceptable). This role is designated as Clinical Trial Navigator I, as detailed in the following description. This position requires on-site presence.

Overview:

As a Clinical Trial Navigator I at Javara, your primary responsibility will be to facilitate and manage clinical trials, reporting directly to the Manager of Site Operations and the Principal Investigator or their delegate. You will play a vital role in our organization, contributing to patient enrollment efforts across various clinical studies. With a focus on the safety of research participants, you will implement and oversee research study protocols to ensure the effective management of clinical trials.

Key Responsibilities:

  • Enhance the patient experience while prioritizing safety.
  • Deliver exceptional customer service to patients, participants, healthcare partners, investigators, sponsors, and vendors.
  • Lead the Clinical Trial Navigator role for at least one clinical study, taking ownership of the enrollment strategy and achieving set goals.
  • Implement the enrollment strategy for assigned studies to meet target objectives by identifying and reaching out to potential participants and screening them for suitable studies.
  • Establish strong working relationships with colleagues, patients, investigators, and other stakeholders involved in clinical trials.
  • Support enrollment objectives by contributing to patient retention initiatives and fostering connections within local communities.
  • Ensure the scientific integrity of data, accurately recording source data, including patient visit information, within source documents, Clinical Trial Management Systems (CTMS), and electronic reporting systems, while completing sponsor case report forms and resolving queries promptly.
  • Maintain up-to-date study documentation that is audit-ready, including the reporting of adverse events and deviations related to investigational products.
  • Comply with all Standard Operating Procedures (SOPs), Good Clinical Practices (GCPs), protocols, OSHA regulations, proper use of Personal Protective Equipment (PPE), and other regulatory requirements.
  • Conduct and document the informed consent process.
  • Educate the research team and healthcare system staff on study-related procedures, including investigational product dosing and monitoring requirements.
  • Coordinate and schedule patient visits, conducting them in accordance with protocols.
  • Effectively communicate and escalate issues to ensure responsiveness and resolution with healthcare partners and external stakeholders.
  • Perform clinical and laboratory tasks, including obtaining vital signs, conducting EKGs, phlebotomy, and managing bodily samples.
  • Exhibit consideration for the immediate impact of your role on clinical trials.
  • Embody our Core Values by promoting teamwork, collaboration, and building relationships with healthcare system representatives.
  • Undertake additional responsibilities as assigned.

Qualifications:

  • Associate's or Bachelor's Degree in a relevant field or equivalent industry experience.
  • A minimum of 1 year of experience in healthcare or a related field, demonstrating hands-on clinical skills such as obtaining vital signs, performing EKGs, and conducting phlebotomy.

Work Environment:

The characteristics of the work environment described here are representative of those encountered while performing the essential functions of this position.

  • This role operates within a professional setting.
  • The noise level in this environment is typically light to moderate.

Physical Demands:

The physical demands outlined here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these functions.

  • Regular use of hands to reach, handle, or feel objects, tools, or controls, as well as talk and hear.
  • Frequent standing, walking, and sitting.
  • Occasional lifting and/or moving of up to 25 pounds.
  • Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.

Pre-Employment Screening: Drug screening and background checks are required.

This job description encompasses the essential functions of this position and is not intended to be an exhaustive list of activities, duties, or responsibilities required of the employee in this role. Duties, responsibilities, and activities may change at any time with or without notice.

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