Clinical Supervisor
3 weeks ago
Job Title: Night Supervisor
About the Role:
The Night Supervisor plays a crucial role in our community, ensuring the health and wellbeing of our residents receive the highest level of care and attention. As a key member of our team, you will be responsible for monitoring resident health, providing leadership support, and assisting with hands-on resident care and services.
Responsibilities:
Coordination of Health Needs
- Identify ongoing care and service needs of residents, promoting the highest quality resident care outcomes.
- Ensure proper evaluation, follow-through, and documentation for residents with a change in condition or health care requirements.
- Evaluate, monitor, and follow up with residents who have experienced any fall, accident, or incident; document and report as required and directed.
- Document all pertinent information in the resident's electronic health record.
- In collaboration with the neighborhood coordinator, maintain communications with resident's family and/or responsible party to ensure the assessed needs of the resident are being met and communicates changes and/or outcomes of monthly wellness visits as needed.
- Contacts resident's attending physician when necessary and/or upon family request.
- Assists in maintaining wellness files according to Sunrise policies, and federal and state regulations.
- Provides clinical support and assistance to community team members as needed.
Quality Assurance and Regulatory Compliance
- Strive for excellent quality care and service delivery.
- Demonstrate and be knowledgeable about the following key quality improvement areas:
- Resident Centered Care Model
- Applicable Quality Indicator
- Actively participate in Sunrise Quality Assurance & Clinical Meetings.
- Demonstrate and be knowledgeable in the following key regulations:
- All applicable Federal, State, and local resident care and services regulations
- Residents' Rights
- Resident Assessment process
- Assist the RCD and other members of the community team to prepare for regulatory surveys.
- Reviews Physician Reports of all new residents as directed by RCD.
- Orders medications and equipment as directed by the RCD.
- Demonstrate Sunrise practices and guidelines for care and services related to the resident's skin, nutrition, behavior, falls, pain, and bowel/bladder status.
- Assist in implementation, training and monitoring of documentation related to resident clinical and health and wellness care.
- Ensure resident changes, concerns and/or solutions are reported to RCD as appropriate.
Medication Programs
- Regularly monitor each resident's medication and treatment profile to ensure each medication and treatment is administered as ordered and documented accurately.
- Accurately and promptly transcribe, and or updates physician orders in the resident's electronic health record.
- Demonstrate and be knowledgeable of the Six (6) Rights of Medication Pass (Right resident, medication, dosage, time, route, right to refuse).
- Act as liaison for pharmacy services to ensure effective services for residents.
- Monitor the medication room, medication carts, and treatment carts for neatness, cleanliness, availability of medications and expired medications.
- Assure proper receipt, storage, inventory, and security of controlled drugs.
Resident Care
- Respond to guest/resident, family and/or visitors' request(s) in a timely and professional manner
- Maintain confidentiality of all resident information.
- Reviews, updates, and documents changes in residents' physical and/or behavioral condition in the electronic health record to reflect the change and makes appropriate updates to the service plan to reflect pertinent clinical information and appropriate interventions.
- Provides supervisory support by managing the staffing on the assigned shift to include, taking attendance at the beginning of every shift, managing call-offs/no shows, and working to fill open shifts as needed.
- Assure all care managers understand their responsibilities for their shift, including their assigned resident group. Participate in crossover meetings by sharing/receiving pertinent information with/from Lead Care Managers.
- Carry a resident group assignment on overnight shifts and pick up group assignments in the event of an unfilled call off on day or evening shifts.
- Respond to security system and resident call bells promptly and immediately; take appropriate action including resetting call bells.
- Ensure oxygen tanks are stored safely, exchange resident's tanks when empty if needed and monitor to make sure liters of oxygen are at prescribed levels.
Risk Management and Safety
- Partner with the community team to ensure community is in compliance with OSHA requirements, Risk Management programs and policies, and adherence to applicable safety rules and regulations.
- Practice safety procedures at all times including appropriate use of Personal Protective Equipment (PPE), fire extinguishers, lockout/tagout procedures and use of Data Safety Sheets when needed.
Infection Control
- Understand and follow the Sunrise Infection Control & Prevention Program.
- Provide training, as needed, to support infection control practices as outlined in the Program.
- Understand and practice the proper method of attending to hazardous exposure including, disposing of, and managing the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, used sharps and other hazardous materials.
- Report occupational exposures to blood, bodily fluids, infectious materials, sharp sticks, and hazardous chemicals immediately.
Training, and Contributing to Team Success
- Actively participate as a member of a team and be committed to working toward team goals.
- Support onboarding of new team members, including shadowing and skills demonstration.
- Demonstrate, in daily interactions with others, be committed to the Team Member Credo.
- Be committed to serving our residents and guests through our Principles of Service.
- Contribute to engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
- Attend regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor/Department Coordinator.
- Maintain compliance with assigned required training, as applicable to this role, to ensure that Sunrise standards are always met.
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