Part-time Universal Banker

2 weeks ago


Miami, United States Citigroup Inc Full time
About the Role

The Customer Service Representative is a key member of our team, responsible for delivering exceptional service to our clients. As a representative of Citigroup Inc, you will be the face of our company, interacting with clients in a professional and courteous manner.

Key Responsibilities
  • Client Service: Provide top-notch service to clients, responding to their inquiries and resolving any issues in a timely and effective manner.
  • Product Knowledge: Stay up-to-date on our products and services, being able to effectively communicate their features and benefits to clients.
  • Sales and Referrals: Identify opportunities to sell and refer products and services to clients, deepening their relationships with our company.
  • Problem-Solving: Use analytical and problem-solving skills to resolve client complaints and issues, ensuring complete satisfaction with the resolution.
  • Teamwork: Collaborate with other team members to achieve common goals and objectives, fostering a positive and productive work environment.
Requirements
  • Experience: 1-3 years of relevant experience in customer service, sales, or a related field.
  • Skills: Excellent verbal and written communication skills, analytical and problem-solving skills, and basic computer and digital tools skills.
  • Education: High School diploma or equivalent.
About Citigroup Inc

Citigroup Inc is a leading global financial services company, dedicated to serving our clients and communities with integrity and excellence. We offer a competitive compensation package, including medical, dental, and vision coverage, 401(k), life, accident, and disability insurance, and wellness programs.


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