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Retail Training Manager

2 months ago


New York, New York, United States Van Cleef & Arpels Full time

Are you the right fit for this position?

The successful applicant for this position should possess a bachelor's degree along with a solid understanding of adult education principles. A minimum of five years of experience in luxury retail is highly desirable. The candidate must demonstrate strong skills in facilitation and instructional design. Exceptional verbal, written, and communication abilities are essential. Proficiency in DISC, EQI, and the Kirkpatrick Method is also required. This role entails approximately 30% travel.

Key Responsibilities:

Reporting directly to the Director of Training, you will be tasked with implementing all retail training initiatives through diverse learning modalities. Collaborate with the Director of Training to evaluate, modify, and create training materials to address identified skill gaps or curriculum needs for the region. This position is based in New York City.

In this capacity, you will:

Engage in various cross-functional retail projects and content creation to meet business requirements and new strategies Facilitate all train-the-trainer workshops for current retail training programs, both virtually and in-person Develop comprehensive training summaries and follow-up action plans Conduct evaluations for post-training activities to illustrate training return on investment Assist regional trainers through co-facilitation, business insights, training strategies, and effective communication Oversee onboarding protocols and headquarters initiatives Foster knowledge sharing through BLOOM with VCA to meet all learning performance objectives for the Americas, while supporting regional talent pool initiatives and providing ongoing performance evaluation metrics Lead core program training workshops

More than just a job, it's a career opportunity

By becoming a part of Van Cleef & Arpels, you will immerse yourself in a Maison where employee development is a fundamental aspect of our mission. Upon joining, you will receive extensive training on our history, craftsmanship, and our unique creations.

Recruitment Process:

Interested candidates should submit their applications online. If your qualifications align with our requirements, you will be contacted by the Talent Acquisition team for an interview. The selection process will involve multiple interviews across various levels of the organization. Applicants must possess valid work authorization for employment in the USA. Salary will be determined based on skills and previous experience.

Richemont provides a competitive compensation and benefits package for eligible employees.

Our Offerings:

Employee wellbeing is a top priority at Richemont. We provide a comprehensive benefits program to support our employees and their families. Our core benefits include medical, dental, and vision coverage. Health savings and flexible spending accounts are also available. The company offers income protection solutions, including life insurance, disability benefits, and a 401(k) plan with employer matching. Recognizing the importance of work-life balance, our total rewards package includes paid time off, wellness reimbursement benefits, and access to an employee assistance program. Employees are encouraged to engage in their local communities through volunteer days off, supporting initiatives that foster positive change.

Expected Salary Range: $95K-$K/yearly

This position is eligible for an annual bonus.