Retail Training Expertise Manager

2 weeks ago


New York, New York, United States Richemont Full time
About the Role

We are seeking a highly skilled and experienced Retail Training Expertise Manager to join our team at Richemont. As a key member of our training team, you will be responsible for executing all retail training programs through various learning modalities, supporting the Director of Training to assess, adapt and develop training content to fill identified skills or curriculum gaps for the region.

Key Responsibilities
  • Work on all transversal retail projects and content development to support business needs and new initiatives
  • Conduct all train-the-trainers' workshops for existing retail training programs both online and offline
  • Create all training recaps and follow up action plans
  • Provide evaluations for post-training endeavors to demonstrate training ROI
  • Support all regional trainers, including co-facilitation, business insights, training strategy and communication
  • Manage all onboarding guidelines and HQ initiatives
  • Promote knowledge through BLOOM with VCA to achieve all learning performance goals for Americas Support regional talent pool initiatives and provide on-going measurements of performance evaluations
  • Facilitate core program training workshops
About Us

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.

What We Offer

Richemont offers a generous compensation and benefits package for eligible employees. Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Salary and Bonus

Expected Salary Range: $95K-$110K/yearly. This role is eligible for annual bonus.



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