Spa Receptionist

Deliver Exceptional Guest Experiences

Benchmark Spruce Point Inn is a world-class resort that embodies the spirit of coastal Maine. We are seeking a highly motivated and customer-focused Spa Receptionist to join our team.

This role is responsible for ensuring that our guests have an enjoyable and relaxing experience within the resort spa. The ideal candidate will be able to engage with guests in a courteous and efficient manner, providing them with tours and information related to the facility and its features.

Key Responsibilities:

• Greet clients as they enter the spa and provide them with a warm and welcoming experience.
• Assist clients with booking treatments, either by phone or in person, and record the transactions in the appropriate area.
• Monitor the spa and fitness room for cleanliness, safety, and provide direction or instruction when appropriate.
• Report any accidents or injuries to the Security Department.

Requirements:

• CPR and First Aid certification preferred.
• Engaging and welcoming personality.
• Strong attention to detail.
• Ability to work under pressure in a fast-paced environment.
• Passion for creating an exceptional experience for all guests.
• Excellent communication skills.
• Ability to frequently bend, push/pull, and lifting/carrying of up to 30 lbs. and occasional lifting/carrying of up to 50 lbs.
• Flexible schedule that allows them to work weekends and holidays.

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.