Visionary Retail Manager

2 days ago


Reading, Massachusetts, United States THE PAPER STORE Full time

Job Description

The Paper Store is committed to delivering exceptional customer experiences and exceeding sales goals. As an Assistant Team Leader, you will be responsible for:

  • Delivering World-Class Service: Greet and welcome customers warmly, understand their needs, and provide in-depth product knowledge.
  • Building High-Performing Teams: Inspire and motivate team members daily through positive feedback and recognition programs.
  • Executing Operational Excellence: Maintain visual presentation standards, manage payroll, and ensure operational compliance.
  • Driving Sales and Customer Loyalty: Utilize effective sales techniques, execute strategies to drive sales, and build customer loyalty through various programs.

Key Responsibilities:

  • Act as a TPS Champion by modeling the G.U.E.S.T. service approach.
  • Be a TPS Brand Ambassador and inspire customer loyalty.
  • Maintain a positive work environment through ethical behavior, open communication, and confidentiality.
  • Assume all Store Team Leader responsibilities in absence.
  • Make decisions with sound judgment, prioritizing customer satisfaction and business growth.

Requirements:

  • Previous experience in specialty retail management is preferred.
  • Ability to adapt to and lead change, create a team environment, and work autonomously.
  • Proficient in Microsoft Office and POS Systems.
  • Able to work flexible schedules, lift up to 50 lbs, and maintain professional presentation.

The Paper Store is an equal opportunity employer and considers all qualified applicants without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by law.

Estimated Salary: $45,000 - $60,000 per year based on location and experience. This full-time position offers opportunities for growth and development in a fun and fast-paced retail environment.



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