Insurance Agency Team Lead

3 weeks ago


Kenner, Louisiana, United States Dustin Braud - State Farm Agent Full time
About Us

Dustin Braud - State Farm Agent is a leading insurance agency dedicated to providing personalized service and expertise to our clients. We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative.

Job Description

This is an excellent opportunity to enhance your career while making a positive impact on the lives of our clients. As a Customer Service Representative, you will play a critical role in resolving customer inquiries, coordinating with other team members, and anticipating the needs of our community members.

Responsibilities
  1. Answer customer inquiries and provide policy information
  2. Assist clients with policy changes and updates
  3. Process insurance claims and follow up with clients
  4. Maintain accurate records of customer interactions
Qualifications
  • Strong communication and interpersonal skills
  • Detail-oriented and able to multitask
  • Previous customer service experience preferred
What We Offer
  • A highly competitive $50,000 - $70,000 per year salary
  • A comprehensive benefits package including 401(k) matching and paid time off


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