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Customer Service Representative

1 month ago


Los Angeles, California, United States Beverly Hills Porsche Full time
Job Title: Receptionist

Beverly Hills Porsche is seeking a highly skilled and professional Receptionist to join our team. As the first point of contact for our clients, we want to ensure that our Receptionist conveys a friendly and professional environment.

Key Responsibilities:
  • Answer phones and greet clients in a courteous and professional manner.
  • Perform various administrative duties as assigned by the General Manager.
  • Process payments for Parts, Service, and Sales.
  • Communicate with clients regarding license plates.
  • Enter inventory information into the computer for Sales and Service departments.
  • Prepare inventory documents and keys for Sales and Service.
  • Prepare supply lists and orders.
  • Print E-Tags/Temp tags.
  • Prepare FedEx packages for shipment.
  • Prepare daily Cashier reports.
  • Enter and post various documents.
  • Review scanned documents for accuracy.
  • Data entry in Excel spreadsheets.
  • Match, sort, and scan various documents.
  • Learn company processes and procedures for assigned tasks.
  • Complete special projects in a timely manner.
Qualifications:
  • A professional and friendly demeanor.
  • Ability to handle and prioritize tasks in a position prone to disruptions.
  • Good organizational skills.
  • Detail-oriented with a high degree of accuracy.
  • Superior skills for customer service and oral communication.
  • Excellent data entry and typing skills.
  • Knowledge of Microsoft Office applications (Word and Excel).
Physical Demands and Working Conditions:

The candidate will frequently work on a computer and perform other close vision tasks. Finger and hand dexterity is required to handle paperwork and input data. The candidate will be required to occasionally lift 20 pounds of material.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described or of the skills and abilities required to perform the job. Rather, they are intended only to describe the general requirements of the job.

Beverly Hills Porsche provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Benefits:
  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift