Sales and Service Associate

6 days ago


Morgantown, West Virginia, United States West Virginia United Health System Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at West Virginia United Health System. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide prompt and professional service to customers, responding to their inquiries and resolving any issues in a timely and effective manner.
  • Sales and Marketing: Develop and implement sales strategies to meet or exceed sales targets, identifying new business opportunities and building relationships with key clients.
  • Product Knowledge: Develop and maintain in-depth knowledge of our medical equipment products, including features, benefits, and applications.
  • Order Processing: Process customer orders accurately and efficiently, ensuring timely delivery and follow-up.
  • Reporting and Analysis: Analyze sales data and customer feedback to identify trends and areas for improvement, providing insights to inform sales and marketing strategies.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One year of sales or customer service experience preferred.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues. Strong problem-solving and analytical skills, with the ability to work in a fast-paced environment.
Working Environment

This is a full-time position, working 40 hours per week. The ideal candidate will be able to work in a team environment, with a strong focus on customer satisfaction and sales growth.



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