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Information Technology Specialist

2 months ago

Temple, Texas, United States Temple College Full time
Job Summary

We are seeking a highly skilled and experienced Information Technology Support Specialist to join our team at Temple College. The successful candidate will provide exceptional technical support to faculty, staff, and students, ensuring seamless operation of our computer systems and networks.

Key Responsibilities
  • Provide technical support for computer hardware, software, and network issues
  • Analyze and resolve complex technical problems
  • Collaborate with other teams to configure hardware and software needs
  • Develop and maintain good working relationships with end-users and colleagues
  • Participate in the deployment of new software and technology
  • Maintain and update assigned work tickets on a daily basis
  • Mentor and cross-train team members on existing and new technologies
Requirements
  • Bachelor's degree in Information Technology or related field
  • 2+ years of directly related work experience
  • Strong understanding of Windows, Mac, Linux, and Unix operating systems
  • Knowledge of instructional and support software programs and applications
  • Excellent customer service and communication skills
Benefits

Temple College offers a competitive benefits package, including medical, dental, and vision insurance, as well as retirement plans and paid time off.

Work Environment

The successful candidate will work in a fast-paced, dynamic environment with a team of experienced professionals. The position requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.