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Customer Support Specialist

2 months ago


Roy Utah, United States America First Credit Union Full time

America First Credit Union is seeking to fill a position for a Customer Support Specialist.

Compensation: $14.50-$17.00 per hour

Work Schedule:

  • Flexible hours from Monday to Saturday
  • Two evening shifts each week
  • One Saturday shift every two weeks

Work Environment: Remote work available following a 90-day in-person training period.

Key Responsibilities:

  • Delivering exceptional service to members
  • Building and nurturing relationships with clients
  • Coordinating effectively with team members and management
  • Promoting Credit Union services and products

Required Qualifications:

  • High school diploma or equivalent
  • 1-3 years of experience in a banking or financial setting preferred
  • Strong communication and interpersonal skills
  • Proficient in operating relevant office equipment

Essential Knowledge:

  • Comprehensive understanding of member services and offerings
  • Familiarity with Credit Union operations and software applications

Skills and Abilities:

  • Professional demeanor and attitude
  • Excellent problem-solving capabilities
  • Strong numerical and bookkeeping skills