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Customer Support Specialist
2 months ago
America First Credit Union is seeking to fill a position for a Customer Support Specialist.
Compensation: $14.50-$17.00 per hour
Work Schedule:
- Flexible hours from Monday to Saturday
- Two evening shifts each week
- One Saturday shift every two weeks
Work Environment: Remote work available following a 90-day in-person training period.
Key Responsibilities:
- Delivering exceptional service to members
- Building and nurturing relationships with clients
- Coordinating effectively with team members and management
- Promoting Credit Union services and products
Required Qualifications:
- High school diploma or equivalent
- 1-3 years of experience in a banking or financial setting preferred
- Strong communication and interpersonal skills
- Proficient in operating relevant office equipment
Essential Knowledge:
- Comprehensive understanding of member services and offerings
- Familiarity with Credit Union operations and software applications
Skills and Abilities:
- Professional demeanor and attitude
- Excellent problem-solving capabilities
- Strong numerical and bookkeeping skills