Ophthalmic Care Specialist
6 days ago
Job Summary:
The Ophthalmic Technician participates in the care of patients in a clinical setting. As an Ophthalmic Technician, you will greet patients and explain what they should expect during their appointment.
Key Responsibilities:
- Escorts patients to an exam room and performs diagnostic ophthalmic tests and procedures before the physician sees them, such as visual acuity, tonometry, and lensometry.
- Assures appropriate notes and updates patient charts/records accurately.
- Maintains clinic environment, including sterilization and cleaning.
- Interacts with patients to accurately gather information and enter it into our electronic medical records system.
- Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient.
- Initiates and performs documentation of the patient's chief complaint, and present illness, and captures past medical history.
- Accurately records all information in the EMR system according to established standards and physician requirements.
- Conducts tests and measures eye muscle function, pupil size, and reactivity.
- Applies drops to anesthetize, dilate, or medicate eyes.
- Assists with minor surgery procedures, intraocular injections, and laser treatments, in an exam room or treatment room, including preparing patients for sterile procedures.
- Educates patients regarding the administration of medications, and pre and post-operative instructions, as directed by physicians.
- Readily scribes for physician.
- Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements.
- Utilizes effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients.
- Demonstrate basic knowledge of eye anatomy, disease, symptoms & ocular medications.
- Stay current with the latest technologies and medications and be able to answer general patient questions.
- Assists team members and completes other special projects as requested.
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