Clinical Operations Lead

1 day ago


Spring, Texas, United States Catholic Health Initiatives Full time

About Us

Catholic Health Initiatives is a leading healthcare provider committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen. Our combined resources enable us to deliver high-quality care to nearly one out of every four U.S. residents.

Job Description

  • Under general supervision, the Office Lead will provide administrative and clerical support for clinic operations.
  • Coordinate clinic functions and special projects, learning all aspects of clinic operations.

Key Responsibilities:

  • Manage clinic staff on day-to-day operation.
  • Assist in identifying and providing guidance in resolving operational issues.
  • Efficiently direct patient flow throughout the clinic.
  • Coordinate general front office activities including but not limited to; registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations, and other related duties.
  • Assist the Practice Manager to ensure appropriate staffing coverage at all times.
  • Assist the Practice Manager with the new hire or reoccurring training processes.
  • Provide direction and support to clinical staff as requested.

Requirements

Education and Experience:

High school diploma or equivalent required. 2 years related experience in a front or back office clinic setting required.

Knowledge, Skills, Abilities and Training:

Ability to perform multiple tasks in one setting. Ability to work both independently and as a team. Ability to effectively verbal and written communication skills to staff, patients, vendors and other contacts. Demonstrate positive professional customer service in all patient, staff, and visitor contacts. Demonstrate the skill of patient confidentiality while handling all patient personal health information and records. Demonstrate working knowledge of health care administration concepts. Demonstrate proficiency in Microsoft Office software. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast paced environment.

Salary Range

$17.93 - $24.66 per hour



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