Customer Service Representative

1 month ago


Cape Coral, Florida, United States ACMGMT LLC Full time

Job Title: Receptionist/Cashier - Part Time

Job Summary:

We are seeking a highly organized and customer-focused Receptionist/Cashier to join our team at ACMGMT LLC. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling cash and credit transactions, and performing various administrative tasks.

Responsibilities:

* Answer and direct phone calls in a professional and friendly manner
* Provide dealership information to callers with general inquiries
* Minimize customer wait times and resolve issues efficiently
* Process sales and service department tickets
* Assist with administrative tasks as needed
* Receive and process cash, checks, and credit card payments
* Reconcile cash drawer and credit card batch at the end of shift
* Scan and prepare paperwork for accounting as needed
* Issue refunds and receipts for down payments, ordered units, and cash deals
* Check in and out dealer plates and verify their return
* Ship packages via FedEx
* File car deals and stock in keys
* Handle incoming and outgoing mail
* Call customers for refund checks and when plates are ready to be picked up

Requirements:

* Excellent communication, listening, and organizational skills
* Maintain a professional, respectful, and well-groomed appearance
* Possess a courteous, friendly, and outgoing demeanor
* Ability to speak and communicate clearly
* Ability to work well with the public
* High school diploma or equivalent
* Ability to read and comprehend written instructions and information
* Ability to operate a multi-line switchboard
* Ability to work in a technology-oriented environment

Weekend Availability is a Must

ACMGMT LLC is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.

Florida Drug-Free Workplace: Pre-employment Drug Testing



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