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Chief Operating Officer
2 months ago
We are seeking an experienced and dynamic Chief Operating Officer (COO) to lead the ongoing operations and procedures of our organization. As the second-in-command, your primary responsibility will be to ensure the efficiency and growth of our Multi-family Real Estate operations.
Key Responsibilities- Team Leadership: Hire, develop, and manage a team of highly effective and competent staff.
- Strategic Planning: Design and implement business strategies, plans, and procedures in collaboration with the Owner.
- Performance Management: Set and achieve comprehensive performance and growth goals on a weekly and monthly basis.
- Operational Oversight: Oversee daily operations and manage the work of executives.
- Leadership Communication: Lead and communicate with the entire leadership team, including Regional Managers, General Counsel, CFO, and others.
- Performance Evaluation: Evaluate business performance through data and metrics analysis.
- Legal and Financial Management: Ensure legal compliance and manage financial activities in collaboration with General Counsel and CFO.
- Reporting: Prepare and present detailed reports to the Owner on all significant matters.
- Operations Guidance: Guide the operations team to meet business goals.
- Relationship Management: Foster and manage relationships with partners and vendors.
- Policy Development: Develop and oversee the implementation of operational policies and procedures.
- Continuous Improvement: Drive continuous improvement initiatives to enhance operational efficiency and effectiveness.
- Marketing and Sales: Oversee the development and execution of marketing and sales strategies.
- Regulatory Compliance: Ensure the company's operational activities remain compliant with internal policies and legal regulations.
- Proven track record of maintaining a 97% occupancy rate.
- Demonstrated experience in driving NOI above 75%.
- Strong understanding of managing evictions and collections.
- Achieving a net growth revenue of 9% year-over-year.
- Proven ability to compete with and exceed market rates.
- Achieving above 70% ratio of driving traffic to tours and applications.
- Proven experience as a COO or in a relevant role within a multi-family-owned business.
- Comprehensive understanding of business functions such as HR, Finance, Marketing, Legal, Accounting, and Operations.
- Demonstrable competency in strategic planning and business development.
- Proficiency in data analysis and performance/operation metrics.
- Strong working knowledge of IT/Business infrastructure and MS Office.
- Entrepreneurial mindset with outstanding organizational and leadership abilities.
- Excellent interpersonal and public speaking skills.
- Aptitude for decision-making and problem-solving.
- BSc/BA in Business Administration or a relevant field; MSc/MBA is a plus.
- Must have managed over 3000 units and have working experience as a Property Manager.
