Truck Service Industry Expert

4 days ago


Davenport, Iowa, United States Interstate Companies Inc Full time
Job Description
We are seeking an experienced Service Coordinator to join our team at Interstate Companies Inc. in Davenport, Iowa. As a key member of our operations, you will be responsible for building strong customer relationships and providing exceptional service through a deep understanding of the truck service industry.

This role offers a salary of approximately $57,000 per year, plus benefits such as health insurance, paid time off, and tuition assistance. If you are a motivated individual with excellent communication skills and a commitment to quality, we encourage you to apply.

Key Responsibilities:
  • Assist customers at the service counter and by phone, ensuring their needs are met using our Elite Support processes and standards.
  • Work with parts departments to complete repair estimates and update customers for approval.
  • Manage technician time and monitor repair progress for maximum efficiency.

Requirements:
  • Basic computer skills and high school diploma or equivalent.
  • Excellent communication and time management skills.
  • Strong problem-solving abilities and 3 years of truck or automotive service writing experience.

Benefits:
  • Comprehensive benefits package and competitive wages.
  • Tuition assistance and uniform supply.
  • Paid employee assistance program and tool program.

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