Financial Clearance Specialist

4 weeks ago

Warrenville, Illinois, United States Northwestern Memorial Healthcare Full time
Job Description

At Northwestern Memorial Healthcare, we are committed to delivering exceptional patient care and service. As a Financial Clearance Specialist, you will play a critical role in ensuring that our patients receive timely and accurate financial clearance for their medical services.

Key Responsibilities:

  • Verify patient demographic and insurance information to ensure accurate billing and reimbursement.
  • Communicate with patients and their families to resolve financial clearance issues and provide clear explanations of their financial obligations.
  • Collaborate with healthcare teams to ensure that patients receive necessary medical services and that financial clearance is obtained in a timely manner.
  • Utilize computer applications and online tools to verify insurance eligibility, process claims, and manage patient accounts.
  • Monitor and analyze patient account activity to identify and resolve any issues or discrepancies.
  • Participate in quality improvement initiatives to enhance patient satisfaction and financial clearance processes.

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred.
  • 2-3 years of experience in hospital billing, insurance follow-up, or customer service in a hospital setting.
  • Excellent interpersonal, verbal, and written communication skills.
  • Proficiency in computer data-entry/typing and ability to type 40 wpm.
  • Ability to read, write, and communicate effectively in English.
  • Basic computer skills and ability to multi-task.
  • Customer service oriented and excellent organizational, time management, analytical, and problem-solving skills.

Preferred Qualifications:

  • Bachelor's degree in a related field.
  • Additional language skills.
  • Healthcare finance and/or healthcare insurance experience.
  • Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.

Northwestern Memorial Healthcare is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.

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