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Electrical Service Technician

2 months ago


Austin, Texas, United States ABC Home and Commercial Full time
About the Role

We are seeking a highly skilled and experienced Electrical Service Technician to join our team at ABC Home and Commercial Services. As an Electrical Service Technician, you will be responsible for providing high-quality electrical services to our residential and commercial customers.

Key Responsibilities
  • Accurately diagnose electrical problems and recommend options for repair or replacement to customers
  • Price work in accordance with company policy and complete repairs after authorization is received
  • Work with inspectors, suppliers, and co-workers to ensure correct project work while abiding by all codes
  • Communicate effectively with supervisors, dispatchers, customer service representatives, and customers to ensure complete alignment at any time during the service repair or replacement process
  • Be available to serve periodic on-call rotation assignments necessary to ensure 24/7/365 coverage for customers
Requirements
  • Minimum 3 years of Residential Electrical Service Tech experience
  • Hold current Texas TDLR Residential Wireman, Journeyman Electrician, or Master Electrician license
  • Must hold a valid driver's license with an issue date of at least five years prior to the date of this application
  • Generac Certified Technician preferred, but not required
  • Completed specialized courses in residential and commercial electrical practices and having a strong working knowledge of codes and safety measures
  • Excellent communication and customer service skills
  • High proficiency with emailing, instant messaging, and use of various electronic devices and applications for effective communication/information sharing
  • Ability to prioritize workload under pressure and handle irate customers and still maintain good composure
  • Dependable and self-motivated with desire to work year-round
  • Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures
What We Offer
  • Comprehensive benefits package including health, dental, vision, and life insurance
  • 401(k) with company matching
  • Paid vacation, sick leave, and participation in our Profit-Sharing Plan
  • Additional compensation opportunities through our Lead Now Program
  • Company clubs, outings, and paid training and development opportunities
  • Tuition reimbursement and educational scholarships for employees and family members
  • Volunteer Engagement Program with approved Volunteer Time Off (VTO)
  • Wellness program including a gym membership and a company vehicle with gas card