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Retail Leadership Position

3 weeks ago

Sterling Heights, Michigan, United States Burlington Stores Full time

Job Description

We are seeking a highly skilled and experienced Retail Leadership Position to join our team at Burlington Stores. As a key member of our leadership team, you will be responsible for driving improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers.

About the Role

The Part-Time Service Manager is responsible for maintaining a customer-first focus, delivering a consistently great experience to all customers with a high level of professionalism. This role involves coordinating meal and break periods and monitoring schedule adherence.

Key Responsibilities

  • Drive Improvement: Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers.
  • Maintain Schedules: Coordinate meal and break periods and monitor schedule adherence.
  • Troubleshoot Issues: Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.

Requirements

Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.