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Front End Supervisor

2 months ago


Liverpool, New York, United States Wegmans Full time
Job Description

We are seeking a highly motivated and experienced professional to join our team as a Front End Supervisor at Wegmans. As a key member of our store operations team, you will be responsible for leading and developing a team of customer service-focused team members, ensuring they have the tools and resources to be successful in their roles.

Key Responsibilities:
  • Lead and Develop a Team: Manage the performance of a team of customer service employees, providing resources, training, feedback, and development opportunities to ensure they meet their goals and objectives.
  • Operational Excellence: Independently manage store operations between daytime and nighttime hours, acting as a key leader and liaison among teams and various departments throughout the store.
  • Customer Service: Provide exceptional customer service to customers and employees alike, acting as a champion throughout the store for our values and standards.
  • Problem Solving: Quickly react to situations that arise, partnering with store leadership to problem-solve operational challenges and ensure seamless store operations.
  • Special Projects: Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture.
Requirements:
  • Experience: 1 or more years of work experience, preferably in customer service, or a college degree.
  • Skills: Proven ability to multi-task and handle interruptions in a fast-paced environment, computer skills, and leadership experience.
Benefits:
  • Paid Time Off: Enjoy a generous paid time off (PTO) policy to help you balance your personal and work life.
  • Higher Premium Pay: Receive higher premium pay rates for working Sundays or on recognized holidays.
  • Health Care Benefits: Enjoy comprehensive health care benefits that provide a high level of coverage at a low cost to you.
  • Retirement Plan: Participate in a retirement plan with both a profit-sharing and 401(k) match.
  • Scholarship Program: Take advantage of a generous scholarship program to help employees meet their educational goals.
  • LiveWell Program: Enjoy the LiveWell Employee & Family program to support your emotional, work-life, and financial wellness.
  • Exclusive Discounts: Receive exclusive discounts on electronics, entertainment, gym memberships, travel, and more.

We are proud to offer a comprehensive benefits package that supports your physical, financial, and emotional well-being. At Wegmans, we believe in caring, respect, empowerment, high standards, and making a difference in the community. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.