Logistics Operations Coordinator

1 week ago


Billerica, Massachusetts, United States Randstad Full time

As a key member of our team, you will play a vital role in ensuring the smooth operation of our distribution processes. Your primary responsibility will be to oversee the day-to-day activities of our 3PL warehouse operations, ensuring that orders are processed efficiently and products are delivered on time.

**Key Responsibilities:**

Execute daily operations for 3PL warehouse operations

Coordinate with warehouse teams to ensure timely picking, packing, and shipping

Monitor order status and communicate delays or issues to relevant stakeholders

Run daily shipping reports and troubleshoot issues

Confirm invoicing process for outbound shipments of 3PL

Partner with Quality team and 3PL on complaint reviews/investigations and submit corresponding documentation

Track and monitor action items

Partner with stakeholders to monitor due dates

First point of contact to/from 3PL warehouse for day-to-day operational needs

Point of contact for Customer Service team to handle inquiries

Monitor 3PL transactions in system (EDI & Portal)

Implement and maintain standard operating procedures for distribution purposes

Point person for information flow and execution readiness for new product set up at 3PL

Change Controls

Item Set Ups at 3PL

SAP and Excel experience required



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