Patient Service Coordinator for the Neonatal ICU
2 weeks ago
We are seeking a highly skilled Patient Service Coordinator to join our team at the University of Chicago Medicine in Hyde Park, Illinois.
Job Summary:The Patient Service Coordinator will provide high-volume customer service and clerical support to coordinate and facilitate patient care within the Neonatal Intensive Care Unit (NICU). This role requires strong communication and organizational skills, as well as the ability to interact with patients, families, physicians, and other healthcare team members.
Key Responsibilities:- Coordinate perioperative services appointments
- Provide exceptional customer service to patients and families
- Assist with patient care coordination and facilitation
- Maintain accurate and up-to-date records
- Collaborate with healthcare team members to ensure seamless patient care
- High School diploma or equivalent required
- At least one year of general office experience, preferably in a medical/clinical setting
- Good written and verbal communication, organizational, and customer service skills
- Ability to multitask effectively and maintain patient confidentiality
- Proficiency in MS Office Suite and ability to learn applicable software
- Associate Business courses preferred
- Medical terminology preferred
This is a part-time (0.6 FTE) position with rotating shifts, 7a-7p or 7p-7a. The unit is the NICU, and the CBA Code is 743 Union.
About Us:The University of Chicago Medicine is a world-renowned academic medical center that has been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward.
We're an equal opportunity employer and comply with all applicable laws prohibiting discrimination based on race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.
We require all employees to comply with our COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. Medical and religious exemptions will be considered consistent with applicable law.
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