Senior Ultrasound Clinical Account Specialist

15 hours ago

York, Pennsylvania, United States J&J Family of Companies Full time
Job Title: Senior Ultrasound Clinical Account Specialist

We are seeking a highly skilled Senior Ultrasound Clinical Account Specialist to join our team at Biosense Webster, Inc. in Baltimore, MD. As a key member of our sales team, you will be responsible for providing technical and clinical product support to healthcare providers, including Electrophysiology (EP) physicians, Interventional Cardiologists (IC), and laboratory staff.

Key Responsibilities:
  • Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNavTM and SOUNDSTARTM catheters in EP and IC procedures.
  • Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of BWI's systems and catheter equipment (e.g., The CARTO System and appropriate software modules including CARTOSOUND TM, CARTOMERGETM and the Stockert RF generator) during case procedures within an assigned geography.
  • Educate customers on all BWI products to optimize effective usage by providing technical and clinical information and in-service trainings.
  • Use consultative selling techniques to identify potential sales opportunities within the account.
  • Create awareness of BWI solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business.
  • Maximize customer case support capability through proper planning and scheduling techniques.
  • Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD).
  • Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab.
Requirements:
  • A minimum of a Bachelor's degree, or 4 years of relevant professional work/military experience.
  • A minimum of 2 years of experience in clinical echocardiography lab.
  • Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography.
  • Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape.
  • A valid driver's license issued in the United States.
Preferred Qualifications:
  • Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.
  • Maintaining at least one of the following industry certifications – CEPS (IBHRE), RCES/RCIS.
  • Experience working with highly complex technical systems and/or working in a critical patient care setting.
  • Effective and timely communicator with co-workers and all levels of patient care team.
  • Self-starter who performs well with autonomy and can be flexible in a dynamic work environment.
  • Problem solver who can think critically in high pressure environments.
  • Receptive to constructive feedback and collaborates and works well in team environment.
  • Able to take large amounts of data and translate information into actionable insights.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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