Public Engagement Training and Development Specialist
3 weeks ago
The Ladgov Corporation is seeking a skilled Public Engagement Training Coordinator to facilitate high-quality training sessions for staff members with public-facing roles. The ideal candidate will have excellent communication and interpersonal skills, with the ability to teach active listening, empathy, and problem-solving techniques.
Key Responsibilities:
- Develop and deliver comprehensive training programs for up to 30 attendees per session.
- Cover essential topics, including active listening, empathizing, offering solutions, and follow-up procedures.
- Collaborate with staff to enhance their preparedness when engaging with the public, contributing to a safer and more respectful environment.
Requirements:
- Bachelor's degree in Communications, Education, or a related field.
- Proven experience in training and development, customer service, or conflict resolution.
- Excellent communication, presentation, and interpersonal skills.
Estimated Salary: $55,000 - $65,000 per year
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