Technical Support Representative

5 days ago


Sylmar, California, United States Experis Full time

We are seeking a skilled Technical Support Representative to join our team in the medical device manufacturing industry. The ideal candidate will have excellent customer service skills, strong attention to detail, and the ability to multitask in a high-volume environment.

Job Description

This is a 100% onsite role, and candidates must reside locally as relocation expenses are not covered.

  • Patient Support: Provide technical assistance to patients via call center support.
  • Technical Troubleshooting: Utilize listening and technical skills to accurately diagnose and resolve issues related to Cardiomems products.
  • Operational Support: Handle multiple tasks, maintain excellent customer service, and support various operational needs with precision and patience.
Required Skills and Qualifications
  • Education: High School Diploma
  • Experience: 1-2 years in customer service, technical support, or an operational support role; medical background preferred but not required.
  • Skills: Strong attention to detail, multitasking abilities, patience when assisting patients/customers, proficiency with computer systems, data entry, and troubleshooting, excellent communication and customer service skills.
About Us

We are ManpowerGroup, the leading global workforce solutions company, helping organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Estimated Salary: $21/hr

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