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Customer Service Ambassador

2 months ago

Waterloo, Illinois, United States Circle K Stores, Inc. Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Circle K Stores, Inc.

About the Role: As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers. This includes responding to customer inquiries, resolving issues, and ensuring a positive shopping experience.

Key Responsibilities:

  • Provide excellent customer service through phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Maintain a thorough knowledge of our products and services to effectively answer customer questions
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
  • Participate in ongoing training and development to improve customer service skills

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Availability to work a variety of shifts, including evenings and weekends