Bilingual Customer Service Representative

3 days ago


Greenville, Texas, United States Staff My Agency Full time
Customer Service Representative - State Farm Agent Team Member

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative - State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.

Responsibilities:
  • Establish and maintain strong relationships with customers through prompt, accurate, and friendly service.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain a strong work ethic and commitment to success, with a focus on delivering exceptional results.
Requirements:
  • Bilingual Spanish/English preferred
  • Excellent interpersonal and communication skills
  • Ability to work in a team environment and provide timely and thorough activity reports
  • Property & Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

This is an exciting opportunity to join a dynamic team and contribute to the success of our agency. If you are a motivated and customer-focused professional, we encourage you to apply.



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