Customer Service Manager
2 weeks ago
We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Manager at Pamela Perrone - State Farm Agent.
Job SummaryThis role involves building and maintaining strong relationships with customers, providing exceptional service, and promoting State Farm products, including auto, home, and life insurance.
Key Responsibilities- Establish and maintain customer relationships through regular communication and follow-up.
- Provide prompt, accurate, and friendly customer service, addressing inquiries and resolving issues related to insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing.
- Competitive salary plus commission/bonus structure.
- Paid time off, including vacation and personal/sick days.
- Opportunities for growth and advancement within the agency.
- Excellent interpersonal and communication skills.
- Enthusiasm for the role insurance and financial products play in helping people manage risks and achieve their goals.
- Organizational and self-motivated individual with attention to detail.
- Dedication to customer service and ability to multitask.
- Current Property and Casualty license, with ability to obtain Life and Health license.
We are an equal opportunity employer and welcome applications from qualified candidates. Please submit your application, and we will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
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Customer Service Representative
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