Field Operations Specialist
7 days ago
We are seeking a highly skilled Senior Analyst, Field Operations to join our team at AbbVie. As a key member of our operations team, you will be responsible for developing and executing advanced analytics solutions to drive business growth and strategic decision-making.
Key Responsibilities- Sales force territory optimization and maintenance
- Call plan operations, including targeting and planning tool process management and call plan roll forward tool execution
- Annual ABS approval process coordination
In addition to these primary responsibilities, the Senior Analyst, Field Operations will also be expected to:
- Develop and execute ad-hoc analysis, reports, dashboards, process flows, and code libraries to deliver high-quality insights and support business decision-making
- Prioritize competing projects while maintaining effective communication with customers and identifying opportunities to enhance or streamline existing processes
- Develop and execute rigorous validation of analyses and deliverables
- Create documentation to ensure seamless knowledge transfer and succession planning
- Enhance technical skills and business acumen to increase value to the team and organization
- Provide Level 3 support for Field Help Desk cases and root cause investigation
- Develop subject matter expertise of tools such as Javelin and Power BI
- Demonstrated database and project management skills
- Territory mapping experience utilizing Javelin JTD software
- Programming language experience preferred (e.g., Dataiku, SAS, R, SQL, Snowflake)
- BA/BS degree required
- 2+ years analytical and/or related operations experience required, preferably in the healthcare industry
AbbVie is an equal opportunity employer committed to diversity and inclusion. We offer a comprehensive compensation package and benefits to eligible employees.
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