Retail Sales Associate

1 week ago

Santa Barbara, California, United States Mediabistro Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for creating exceptional customer experiences, driving sales, and building strong relationships with our customers.

Key Responsibilities
  • Explain and demonstrate product capabilities to customers, providing personalized recommendations and solutions to meet their needs.
  • Meet or exceed sales, retention, and customer experience targets, consistently delivering high-quality service to our customers.
  • Assist with the opening and closing of our retail store environments, ensuring a seamless customer experience.
  • Handle cash and credit transactions accurately and efficiently, maintaining a high level of customer satisfaction.
  • Participate in workshops, special events, and product demos, showcasing our products and services to customers.
  • Support fellow sales agents, providing guidance and assistance as needed to ensure a cohesive and effective sales team.
  • Continuously expand knowledge of current Cox products and competitor offerings, participating in regular training classes to stay up-to-date on industry trends and developments.
  • May be required to work in other locations within the same geographical area, as needed.
What We Offer

As a Retail Sales Associate with Cox Communications, you will enjoy a competitive compensation package, including a full-time hourly base rate of $26.25/hour, plus monthly targeted commissions of $1,471. You will also receive a ramp period of up to 2 months to adjust to commission earnings.

In addition to your compensation, you will be eligible for a range of benefits, including comprehensive medical benefits, 401(k) with company matching, paid time off, and more. We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance, and much more.

At Cox, we value our employees and strive to create an environment where you can do your best work. We offer opportunities for growth and development, with training and support to help you succeed in your role and beyond.

Requirements
  • High school diploma or equivalent required; up to 2 years of relevant work experience preferred.
  • Ability to meet established sales, retention, and customer experience targets.
  • Strong interpersonal and communication skills, with the ability to effectively sell products using a consultative, solutions-based approach.
  • Ability to build relationships and adapt to a diverse customer base.
  • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment.
  • Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services.
  • Computer literacy with an aptitude for learning communication products, services, and accessories.
  • Willingness to work a flexible schedule, including weekends, evenings, and holidays.
  • Ability to lift 25-50 pounds to help manage stock room inventory.

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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