Lead Retail Sales Associate
7 days ago
Sunnyside is a leading cannabis retailer dedicated to providing exceptional customer experiences. Our mission is to normalize and professionalize the cannabis industry through education, community engagement, and a commitment to quality and consistency.
Job SummaryThe Lead Retail Sales Associate will play a key role in driving sales growth, improving customer satisfaction, and maintaining a high level of product knowledge. This individual will be responsible for leading a team of sales associates, providing guidance and support, and ensuring a seamless customer experience.
Key Responsibilities- Lead and manage a team of sales associates, providing coaching and development opportunities
- Assist customers in selecting the right products for their needs, providing education and guidance
- Apply effective sales and cross-selling techniques to drive sales growth
- Verify customer identification and ensure accurate documentation
- Perform cash handling and maintain accurate records of sales and inventory
- Investigate and resolve customer complaints and issues
- Maintain a high level of product knowledge and stay up-to-date on new products and promotions
- 1-2 years of experience in customer service or sales
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- High school diploma or equivalent required
Sunnyside offers a competitive compensation package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, as well as a fun and dynamic work environment.
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