Sales Coordinator
4 hours ago
As a Sales Coordinator at Blue Harbor Resort & Conference Center, you will be responsible for assisting the sales and marketing team with contracts, room blocks, and communication with the hotel team. You will also complete administrative tasks for the sales and marketing department and follow up on leads. This role requires strong administrative skills, including MS Word, Excel, and Outlook, as well as excellent customer service and problem-solving skills.
Key Responsibilities:
- Provide administrative support to the Sales, Conference Services, Weddings, and Marketing departments.
- Assist in building, maintaining, and servicing accounts and fostering business relationships through communication and ensuring client needs are met.
- Answer phone calls, emails, and in-person inquiries, qualifying the call and assisting the guest by responding to requests in a timely, friendly, and efficient manner.
- Process client contracts, other correspondences, and collateral on request by the Sales team.
- Maintain thorough records used in the department's operation.
- Take leads, contract, and create BEOs for Waterpark Birthday Parties/Waterpark Group Parties.
- Maintain organization in the sales office by filing, creating, and distributing sales kits, creating folders for weddings/sales, and organizing amenity deliveries and other events for interested clients.
- Perform general office duties, such as ordering supplies, maintaining records, management database systems, and performing basic bookkeeping work.
Requirements:
- Hotel, resort, and/or theme park background a plus.
- Experience in Hospitality and/or Event Management is a plus.
- Strong administrative skills including MS Word, Excel, and Outlook and a general understanding of MS Publisher is helpful. Knowledge of ResortSuite is a plus.
- Strong customer service, problem-solving, and time management skills.
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