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Associate Director of Sales/Sales Manager

2 months ago

Henderson, Nevada, United States Sunrise Senior Living Full time
Job Summary

The Associate Director of Sales (ADOS) is a key member of the Sales and Marketing team at Sunrise Senior Living, responsible for supporting and assisting in achieving the community's occupancy and revenue goals. This role requires a strong understanding of sales and marketing principles, excellent communication skills, and the ability to work effectively in a team environment.

Key Responsibilities
  • Assist the Sales and Marketing team in managing the community's sales and marketing database (CRM) and maintaining accurate records.
  • Support the scheduling and execution of on-site sales and marketing events, ensuring a positive experience for potential residents and their families.
  • Coordinate resident move-in administrative tasks, including preparing welcome packets and orienting residents to the community.
  • Work with the Sales and Marketing team to advance leads through the sales process, including conducting callouts, taking call-ins, and presenting to internal customers.
  • Develop and maintain relationships with potential residents and their families, providing exceptional customer service and ensuring a smooth transition to the community.
  • Collaborate with the Executive Director, Director of Sales and Marketing, and Sales Specialist to achieve sales goals and objectives.
  • Participate in regular meetings and training sessions to stay up-to-date on company policies, procedures, and best practices.
  • Perform other duties as assigned by the Supervisor or Department Coordinator.
Requirements
  • One (1) year of experience in a sales support role and/or two (2) years of experience as a Sunrise Team Member.
  • Previous customer service or sales experience.
  • Ability to handle multiple priorities and work effectively in a fast-paced environment.
  • Excellent phone, written, and verbal communication skills.
  • Ability to facilitate small group presentations and work effectively with internal customers.
  • Competent in organizational and time management skills, with the ability to learn new applications and systems.
  • Demonstrates good judgment, problem-solving, and decision-making skills.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.