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Customer Experience Specialist

2 months ago

Powell, Wyoming, United States Fremont Motor Powell Full time
About Fremont Motor Powell

Fremont Motor Powell is a leading automotive dealership dedicated to providing exceptional customer experiences. Our team of professionals is committed to delivering unparalleled service, fostering a culture of continuous growth, and supporting our employees in their careers.

Job Summary

We are seeking a highly motivated and results-driven Customer Experience Specialist to join our dynamic sales team. As a key member of our team, you will be responsible for cultivating meaningful relationships with customers, showcasing our products, and delivering exceptional service.

Key Responsibilities:
  • Cultivate Meaningful Relationships: Build strong relationships with customers, understanding their needs and preferences to provide personalized solutions.
  • Showcase Our Products: Develop in-depth knowledge of our vehicles, features, and technologies to effectively communicate their value to customers.
  • Deliver Exceptional Service: Provide prompt, professional, and courteous service to customers, ensuring their needs are met and exceeded.
  • Collaborate with the Sales Team: Work closely with our sales team to share knowledge, best practices, and sales strategies to drive results.
  • Meet Sales Goals: Achieve and exceed sales targets, contributing to the success of our dealership.
Requirements:
  • Availability: Flexibility to work a variety of shifts, including weekends.
  • Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and colleagues.
  • Product Knowledge: Strong knowledge of our vehicles, features, and technologies.
  • Professional Appearance: Maintain a professional, well-groomed appearance at all times.
  • Driving Record: A clean driving record and a valid driver's license.
About Us

Fremont Motor Powell is an equal opportunities employer, committed to diversity and inclusion. We offer a dynamic work environment, comprehensive training, and a range of benefits to support our employees' success.