Furniture Experience Specialist
2 days ago
We strive to create an exceptional shopping experience for our customers. As a Customer Care Representative, you will be responsible for answering inquiries, resolving problems, and selling additional services.
Job Description
In this role, you will:
- Collect and analyze customer data to provide accurate information.
- Research and resolve customer complaints efficiently.
- Communicate effectively with customers via phone, email, or chat.
- Sell additional products or services to customers.
- Maintain accurate records of customer interactions.
- Ensure seamless operation of call center equipment.
Requirements and Qualifications
To excel in this role, you must possess:
- Patient and empathetic demeanor.
- Professional communication skills.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment.
- Flexibility to adapt to changing circumstances.
Benefits Package
- A competitive salary range: $45,000 - $60,000 per year.
- Medical, dental, and vision insurance.
- 401K plan with company match.
- Opportunities for career advancement.
- Employee discounts at affiliated brands.
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