Client Experience Specialist

3 weeks ago


Greenville, North Carolina, United States Massage Envy Full time
Career Opportunity

We are looking for a Client Experience Specialist to join our team at Massage Envy Greenville NC. The successful candidate will be responsible for providing outstanding customer service, promoting the value of Total Body Care, and supporting clinic flow.

Key Responsibilities
  • Provide exceptional customer service and ensure every client feels valued and understood
  • Promote the Massage Envy Wellness Program and sell services to existing and new clients
  • Schedule appointments, answer phone calls, respond to emails, and address client questions
  • Help grow and retain a client base through in-person and outreach efforts
Benefits
  • A competitive hourly rate of $10/hour, plus commissions
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage or skincare service each month
  • 40% off all products


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