Customer Service Associate

7 days ago


Sicklerville, New Jersey, United States Spark Car Wash Full time

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Spark Car Wash. As a valued member of our team, you will be responsible for providing exceptional service to our customers while ensuring a clean and well-maintained facility.

About Us

Spark Car Wash is a rapidly growing network of high-tech car washes with plans to conquer the US and beyond. We are a young, lively, and ambitious team with a mission to give every car a clean owner and every employee a fulfilling career.

Job Summary

The Customer Service Associate role is an important part of our team, and we are looking for someone who is good with people, has a real sense of pride in their work, and can follow instructions but also work independently with a sense of timing.

In this role, you will be the friendly face of Spark, offering customers a smile and prompt service. You will identify opportunities to improve our customer service and help maintain a clean and safe environment for our customers.

Responsibilities
  • Be the friendly face of Spark, offering customers a smile and prompt service.
  • Identify opportunities to improve our customer service–we love hearing new ideas.
  • Control traffic flow and pedestrian safety, ensuring correct vehicle processing is followed.
  • Be the eagle-eyed vehicle inspector at the tunnel entry, checking cars are entering safely and removing excess dirt and debris.
  • Take charge of keeping the car wash, the grounds, and the restrooms clean, tidy, and well-stocked.
  • You'll be a mean mopper, a swift trash gatherer, and a whiz at unclogging vacuums.
  • Help maintain clean equipment and tools, ensuring any repair issues are promptly reported to the Manager.
Requirements

To be successful in this role, you will need:

  • Excellent communication and customer service skills.
  • Able to work independently and as part of a team.
  • Ability to follow instructions and procedures.
  • Attention to detail and ability to multitask.
  • A flexible schedule, including some evenings, weekends, and holidays.
What We Offer

We offer a competitive salary of $40,000 per year, plus benefits and opportunities for advancement. If you are a motivated and customer-focused individual who is looking for a rewarding career, please apply today



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